Wit.ai is developer-centric and it will not be the best option for non-tech employees. Winner in ease of use for non-technical personnel: All except wit.aiĪll platforms provide easy use for both tech and non-tech employees except wit.ai. This is an important factor, but it is hard to evaluate it objectively and draw conclusions in a quantitative way.

Winner in conversational/ NLP capabilities: Unclear Considering all these factors, Dialogflow is one of the most prominent platforms. How does it compare to other chatbot platforms?ĭifferent chatbot development platforms can be evaluated in terms of ease of use, integration options, language support, and fees.

Formatting is done in order to give the correct action in the application or device.

Arranges the Dialogflow answer in order to convey the appropriate answer correctly in the integrated platform.

The most appropriate action is reported to Dialogflow again as a result of external API and scanning in the database.

Webhook is triggered automatically when a certain action takes place.

Difference between an Application Programming Interface (API) and a webhook: An API needs to be triggered.

Webhooks are structures that are automatically triggered according to defined actions and return HTTP response.

The dialogue system can be externally fed and developed through webhook and external APIs. The responses of the bot can be written directly by the developer or can be selected by Dialogflow. A request is sent to the webhook service for an advanced scan of what action to take for this entry.Chatbot developer can use training phrases to train the system in intent identification. The incoming message is categorized by Dialogflow and matched with the intents defined by the chatbot developer.This input can be a text or a voice message. The user sends an input to the application through a device.On a high level, Dialogflow system works as described below: How does Google Dialogflow work? Source: Google Dialogflow Using other platforms such as Twilio, Dialogflow can be integrated into WhatsApp, too. It can be integrated to all of the basic conversation platforms, except Whatsapp. The main platforms that are compatible with Dialogflow are listed below. Wikipedia description of Dialogflow is, “Google-owned developer of human-computer interaction technologies based on natural language conversations.”ĭialogflow is a platform that can be used in designing conversational ai interactions such as chatbot, voice assistant, and virtual assistants, which are integrated with different conversational platforms, especially Google Assistant.

Under Google ownership, its was renamed as Dialogflow. What is Google Dialogflow?ĭialogflow, formerly api.ai, is a chatbot development platform acquired by Google in 2016. Other platforms are also compared with Dialogflow to see the advantages and disadvantages of each one. In this research we are focusing on a competitive chatbot platform on market owned by Google, Dialogflow. For more on chatbots don’t hesitate to read our in-depth guide on conversational bots. These AI-powered chatbots can automate various routine tasks such as sending emails, troubleshooting, searching for information on search engines, etc. Tech giants such as Google, IBM, Microsoft, Amazon, and Facebook are investing in conversational AI to make developers easily build chatbots.

Dialogflow translate bot